Shipping Policy

Shipping

We offer free shipping on all orders across Europe. No minimum order required.

Orders are processed within 1–2 business days. Estimated delivery times:

  • France, Germany, Netherlands, Belgium: 5–8 business days
  • Other European countries: 7–12 business days

Once your order ships, you will receive a tracking number by email.

Returns

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

To be eligible for a return, items must be unused and in their original packaging.

How to return

  1. Email us at hello@noxendesk.com with your order number and reason for return.
  2. We will provide you with a return shipping label.
  3. Once we receive and inspect the item, your refund will be processed within 5 business days.